Voices of the Learning Network
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Voices of the Learning Network is the official podcast of The Learning Network. We are a Community Interest Company (CIC) and exist solely to support you as a learning professional – so whether you are a seasoned professional or have just entered the field, the Learning Network exists to help you no matter what stage of your career you’re in.
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Voices of the Learning Network
How Storytelling Helps Organisations Navigate Change
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Big ideas don’t fail because they’re wrong - they fail because they’re buried in jargon.
In this episode of Voices of the Learning Network, host Bill Banham is joined by Hari Patience-Davies, a storytelling coach and facilitator who helps organisations turn complex ideas into clear, compelling communication people actually trust.
Hari’s career spans screenwriting, journalism, marketing, digital delivery, product management, and consultancy. She is co-founder of 13 Times, the learning arm of Patience Davies Consulting — a small, agile East London consultancy known for its deep expertise in storytelling, facilitation, transformation, and innovation.
Working across sectors including law, finance, media, FMCG, utilities, healthcare, engineering, and tech, Hari has seen a consistent pattern: the smartest work often fails at the final mile — explaining it.
In this conversation, we explore how storytelling and facilitation help organisations navigate complexity and change. Hari shares practical tools she uses with teams, from tight loglines that force clarity to tactile methods that surface hidden assumptions. We dig into what it really means to be an “E-shaped” practitioner, how to adapt communication across vastly different cultures, and why launches are easy — but aftercare is the real work.
This episode is a practical guide for L&D and change leaders who want to cut through noise, build trust, and make learning and transformation stick.
In this episode, we explore:
- Why big ideas die in jargon
- Storytelling as a leadership and learning capability
- What it means to be an “E-shaped” practitioner
- Adapting communication across sectors and cultures
- Using facilitation to navigate change
- Measuring impact beyond dashboards and vanity metrics
- Why follow-up and aftercare matter more than launch
- Turning fear into clarity through narrative
If this conversation helps you cut through complexity, follow the show, share it with a colleague who wrangles tough messages, and leave a quick review so others can find it.
Voices of the Learning Network is the Learning Network podcast connecting the learning and development community. https://thelearning-network.org/